PeakAU Casino Privacy Policy

This page covers how PeakAU handles personal information. It applies to everyone who visits the website, registers an account or uses the PeakAU app. Australian privacy law, specifically the Privacy Act 1988 (Cth) and the Australian Privacy Principles, governs the way PeakAU collects, stores and uses personal data. Using the platform means accepting the practices described here.

Registration Data

Opening an account requires a full legal name, date of birth, mobile number, email address and government-issued identity documents. These details are used to verify identity, confirm age and comply with KYC requirements. The name entered at registration is checked against the bank account name on every withdrawal request; the two must match for a payment to proceed.

Data Collected During Use

Each session generates a record automatically: IP address, device type, browser version, pages visited and timestamps. Game activity, deposit and withdrawal history, bonus claims, referral earnings and VIP tier progress all accumulate as part of the account file. Payment details tied to PayID and bank transfer are stored when a transaction is first made.

PeakAU uses this data to process transactions, apply credits from the rebate and referral programs, manage VIP tier advancement and handle customer support queries through live chat. Performance data helps the team keep the platform running properly across mobile and desktop.

Marketing Communications

With a player's agreement, PeakAU sends updates about new bonuses, events and game additions. This preference can be changed at any time from within account settings.

Cookies

The PeakAU website uses cookies. Session cookies hold the login state and support the cashier. Preference cookies carry display and language settings between visits. Analytics cookies record page-level traffic figures and surface performance problems. Cookie behaviour is controlled through browser settings. Disabling session cookies affects login and payment functionality.

Data Shared with Third Parties

PeakAU shares personal information with a limited set of external partners:

payment processors managing PayID and bank transfer transactions;
identity and age verification providers;
game content studios whose titles appear in the lobby;
infrastructure and security providers hosting the platform.

Each partner receives only what their role requires and is bound by a confidentiality obligation. PeakAU does not pass personal data to advertising networks. Disclosure to regulators or law enforcement takes place only when required under Australian law.

Security Measures

Data in transit between a player's device and PeakAU servers is protected by SSL encryption. Access to player records inside the platform is restricted to staff whose role requires it. Security arrangements are reviewed regularly. Players should use a strong, unique password and keep their login details private.

How Long Records Are Kept

PeakAU retains personal data for the life of the account. After an account closes, records are kept for as long as anti-money laundering legislation, tax law and other applicable Australian regulations require. Data outside mandatory retention periods is deleted or anonymised.

Accessing and Managing Personal Data

Players may request a copy of personal data PeakAU holds on their account, flag inaccuracies for correction, or ask for deletion of data not subject to legal retention obligations. Requests are submitted through live chat; identity is verified before any action is taken. Marketing preferences can be updated through account settings without contacting support.

Under-18 Policy

PeakAU is open to players aged 18 and over. Age verification forms part of the registration process. If an account is found to belong to a minor, it is closed immediately and the associated data is removed.

Policy Updates

PeakAU may revise this Privacy Policy to reflect changes in law, technology or services. The version on this page is always current. Continuing to use PeakAU after a revision means accepting the updated terms.

Contact

Privacy queries go to the PeakAU support team via live chat, which operates 24 hours a day.